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Docs & support

Docs & support

Everything you need to install AdjiCera, record and transcribe on your own device, run a secure call, and get unstuck — start to finish, without waiting on us.

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Guide10 sections
FAQ14 answers
SupportEmail only

Need a human?

We’re a small team and support is email-only — no phone tree, no bots. Write to support@adjicera.com and we aim to reply within one business day. Privacy and data requests are answered within 45 days, usually much sooner. There are no published weekend or holiday hours — we read every email and reply as fast as we can.

Install & first run

AdjiCera ships as two Windows editions plus a browser app for calling:

  • Student and Professional — download the Windows installer from the download page. Both run entirely on your PC and need no internet to record or transcribe (account, trial activation, and optional Prime need a connection).
  • On a Mac — there is no native app yet. Open the web app in Safari or Chrome from the sign-in page to join or host meetings; nothing to install.
  • AdjiCera Call — works in any modern browser and in the desktop app.

An account is only needed to start a trial, manage a subscription, unlock optional Prime, or register a Call username. It is email-only — no password.

Record your first lecture or meeting

  1. Open the app and press Record (or the keyboard shortcut).
  2. Talk — or let the class or meeting run. There’s no fixed limit — we’ve tested sessions up to three hours.
  3. Press Stop. Within seconds you have a speaker-labelled transcript on your device.

Students also get AI study notes, flashcards, a quiz, and a concept map. Professionals get topic chapters, action items with owners, a drafted follow-up email, and meeting analytics. All of it is generated locally — no meter, no API key.

Create & join a call

AdjiCera Call is how you talk to people in real time, in the browser or the desktop app.

  • Register with an email and pick a public username. Usernames are first come, first served.
  • Call or message contact to contact — type someone’s username and their app rings.
  • Or share an invite link. The secret that encrypts the call rides in the link’s fragment, the part browsers never send to a server, so only someone with the full link can join — and we cannot read the call.
  • Group calls — invite several people to the same room.

Join from your phone

Native mobile apps are on the roadmap, not out yet. To join a call from a phone today, open the invite link in your mobile browser — the call runs in the browser, so no install is required. Recording on the go will come with the mobile apps; for now, recording lives on your PC or Mac.

Screen sharing, chat & file sharing

Inside a call you can share your screen for a presentation or walkthrough, and use the chat panel alongside the video, including file sharing. Chat is end-to-end encrypted like the rest of the call. Calls connect directly between participants and work across NAT and firewalls; when a network blocks a direct path, encrypted media is relayed automatically.

Transcription, summaries & export

Transcription, speaker identification, and every study or meeting artifact are produced on your device. You can copy or save the transcript, the notes, and the drafted follow-up email straight from the app.

Optional Prime cloud AI can polish generated output. It sends only the text you choose to a third-party AI provider through our servers, stores nothing, and is off unless you turn it on. Every core feature works without it.

To export the account information we hold for you, use your dashboard settings.

Deleting your data

  • Recordings & transcripts — delete them inside the app or from your file system. They live on your machine, so only you can remove them.
  • Voice profiles — open Add Voices in the app and use the remove button on a person’s row.
  • Your account — delete it from dashboard settings. That revokes Prime, unpairs your devices, and removes your account record. It does not touch the files on your computer.
  • Privacy requests — email support@adjicera.com to access, correct, or delete the information we hold.

Troubleshooting

Camera not showing.
Grant camera permission when the browser or app asks. If it still shows black, make sure no other app (Zoom, Teams, another browser tab) is holding the camera, then reload.
Microphone not picking up.
Grant microphone permission, then check the correct input device is selected. On Windows and macOS, confirm the browser or app is allowed the microphone in the operating system’s privacy settings.
Firewall & NAT.
Calls work across NAT and most firewalls. When a direct connection is blocked, encrypted media relays through connectivity infrastructure automatically. If a call will not connect at all, the network may be blocking WebRTC/UDP traffic — try a different network (a phone hotspot is a quick test).
Permissions in general.
The browser asks once per site; if you dismissed the prompt, open the site permissions and re-enable microphone and camera, then reload. On a locked-down work machine, an admin policy may block the camera or microphone outright.

Still stuck? Email support@adjicera.com with what you tried and we’ll help.

Frequently asked questions

14 questions indexed

Search across the most common questions. Filtering happens on your device — nothing is sent anywhere.

© 2026 Adjibar LLC · AdjiCera is a product of Adjibar LLC · Built for people, not enterprise budgets
1200 Western Ave, Seattle, WA 98101, USA · Offered in the United States